Letting us into your homes during this uncertain time is not a responsibility we take lightly. Your patronage when resources are all-around limited is an honor for us. We are an independent business and staying afloat during this pandemic is crucial to our team.
That said, here are a few considerations for you during this time.
Shipping is unpredictable - if ever you have a question about the status of an order - hit that live chat button and we'll check right away. 99% of our orders are arriving as expected! If you're ordering from the SPARKLE collection, there may be a slight delay due to the warehouse being in New York. We're working on getting this mitigated and appreciate your patience with us SO MUCH!
Made to order items are on schedule. Allow 7 weeks for delivery. These one-of-a-kind items are worth the wait!
All orders that are packed and shipped from our Florida headquarters are packed with stringent care and precaution. Sanitizer and gloves are used before handling any merchandise. As a precaution, when you receive:
- Apparel items: wash them before wearing them.
- Decor items: Wipe down with a Lysol wipe before placing them out in your home.
Should you ever have a question - contact us via live chat, or email. We are here for you. We hope you and yours are staying safe, happy, and healthy during this time.